Privacy Policy

NDD Inc. (hereinafter referred to as “the Company”) has established the following privacy policy (“this Policy”) regarding the handling of personal information of users (“Users”) in the services provided on this website (“the Service”).

Article 1 (Personal Information)

“Personal information” refers to information as defined in the Personal Information Protection Act, meaning information about a living individual that can identify a specific person based on name, date of birth, address, telephone number, contact details, or other descriptions. It also includes information that can identify a specific individual from the information alone, such as appearance data, fingerprints, voiceprints, and health insurance numbers.

Article 2 (Collection of Personal Information)

We collect the following information when Users register or purchase items through the Service:

  • Name, address, telephone number, email address
  • Shipping information
  • Payment information (handled securely by payment providers)

  • Transaction and order details

Automatically Collected Information (Shopify Standard)

When you access our online store, certain information is automatically collected by Shopify to operate and improve the online store.

    Article 3 (Purposes of Use)

    The Company collects and uses personal information for the following purposes:

    • To provide and operate the Service
    • To respond to User inquiries (including identity verification)
    • To send emails regarding new features, updates, campaigns, or information about other services provided by the Company
    • To contact Users when necessary, such as for maintenance notices or important announcements
    • To identify and restrict the use of the Service by Users who violate the terms of use or attempt fraudulent or improper use
    • To allow Users to view, update, or delete their registered information, and to view their usage history
    • To process billing for paid services

    • For purposes incidental to the purposes listed above

    Article 4 (Use of Shopify as Our E-Commerce Platform)

    Our online store is hosted by Shopify Inc. Shopify provides us with the e-commerce platform that enables us to sell products and services.

    Shopify may process personal information on our behalf in accordance with its Privacy Policy. Shopify’s Privacy Policy may be reviewed at: https://www.shopify.com/legal/privacy

    Article 5 (Provision of Personal Information to Third Parties)

    We do not provide personal information to third parties without prior User consent except in cases permitted by law. The following cases do not constitute provision to a third party:

    • When Shopify processes data to operate the online store
    • When payment service providers (e.g., Shopify Payments, PayPal, credit card processors) handle payment information
    • When information is outsourced within the scope necessary to achieve the purposes of use
    • When business succession occurs due to a merger or similar event

    Article 6 (International Data Transfer)

    User information may be transferred to servers located outside Japan, including Canada and the United States, where Shopify and some of our service providers operate.

    Article 7 (Cookies and Tracking Technologies)

    Our online store uses cookies and similar technologies for:

    • Operating the shopping cart
    • Session management
    • Analytics and store performance
    • Personalized browsing experience

    Users may disable cookies through their browser settings; however, doing so may affect store functionality.

    Article 8 (Disclosure of Personal Information)

    When a User requests disclosure of their personal information, the Company will disclose it without delay. However, the Company may refuse disclosure in whole or in part if:

    • Disclosure may harm the life, body, property, or other rights or interests of the User or a third party
    • Disclosure may significantly interfere with the proper execution of the Company’s business
    • Disclosure violates laws or regulations

    If disclosure is refused, the Company will notify the User without delay. As a general rule, information other than personal information (such as historical or profile data) will not be disclosed.

    Article 9 (Correction and Deletion of Personal Information)

    If a User requests correction, addition, or deletion (“Correction, etc.”) of their personal information due to inaccuracies, the Company will review the request and, if deemed necessary, promptly make the Correction, etc.

    The Company will notify the User without delay whether the Correction, etc. has been carried out or denied.

    Article 10 (Suspension of Use of Personal Information)

    If a User requests suspension or deletion (“Suspension of Use, etc.”) of their personal information on the grounds that it is being used beyond the stated purposes or was obtained improperly, the Company will promptly investigate.

    If deemed necessary based on the investigation, the Company will carry out the Suspension of Use, etc. without delay and notify the User.

    However, if Suspension of Use, etc. is difficult due to excessive cost or other reasons, the Company may take alternative measures necessary to protect User rights.

    Article 11 (Changes to this Privacy Policy)

    Unless otherwise provided by law or specified by the Company, the contents of this Policy may be changed without prior notice to Users.

    Unless otherwise specified, the revised Policy becomes effective upon posting on this website.

    Article 12 (Contact Information)

    For inquiries regarding this Policy, please contact: hello[at]nddlife.jp